How to Merge Tickets

Text Transcript:

All right, welcome back to another video from ScrapRight. Let's talk about one of the scenarios you see a lot of the times in your scrapyard. We've got two transactions, one customer being paid. 

So it's two tickets, but it's the same customer. So that's typically what happens whenever you get a customer that goes and does a transaction at your non-farer scale, and then it also goes across your truck scale. And so those two transactions need to be paid to the one person. 

So let's show you how ScrapRight handles that in the software. So you'll see here on my screen that I've got these two tickets for Zachary, and then one that just has a placeholder as the last name, or it could be the vehicle description, whatever it is in here as the placeholder. So what I'm going to do inside of ScrapRight is I'm actually going to take these two transactions and do what's called a merge. 

So I'm going merge these two transactions together. And so to do that, I'm going to go grab the transaction that has the most information. So this one would be ticket number 6734. 

It has Zachary Andrew Keys. It's got a vehicle information. So this means that I actually have his license added to this transaction and everything here. 

And what I'm going to do is I'm actually going to go up here right next to the ticket number 6734. There's going to be these two blue silhouettes merging together. If I hover over it, it says merge ticket. 

And I'm going to select that button and it's going to give me a pop up of all my open tickets. And I'm going to go and find the ticket that I'm merging it to. And you'll see here 6735 with my placeholder keys matches the last name.

So I'm going to go check the box here and I'm going to go and hit merge selected down here in the bottom left of that pop up. When I do that, it's going to give me a pop up and say, are you sure? Because once you merge them together, there is no unmerge. Again, I'm going to say it again. 

It's asking you, are you sure? Because once you merge these tickets together, there is no unmerge. So I'm going to say yes, I'm ready to merge these together. It's going to grab 6735 and combine it with 6734. 

And it's going to give me a little info right here. Merged from 6735 all on one ticket now. And now I've got a total here. 

So one transaction total now to pay out one customer. All right, guys, that's how we merge transactions, do multiple transactions for one customer paid out today through the ticketing screen. Thanks for watching. 

We'll see you on the next one.