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Dispatch and Asset Management - Part 4 - Integrating with Ticketing

 

Text Transcript:

All right, this is going to be video number four in our dispatch and asset management video series. This video is going to cover a demonstration of how the dispatch portion of the software integrates with our ticketing system inside of ScrapRight. So it's going to show how if you do actions on the ticketing side, it's going to reflect the changes on the dispatching side and so forth.

So let's get started and just start a dispatch to do a pickup. All right, so I'm going to start here with this BBQ Beast ticket. This is a 40-yard asset.

The asset is 40-004. It is in town here in Waynesboro, and I'm going to give this to Johnny, who is one of my drivers here. All right, so sometimes your drivers, you know, they're not always going to remember to finish jobs, and this is going to show how if they do come across the scale and get weights that the system is going to recognize that these bins and their statuses are getting updated.

All right, so let's check the asset map here, try to locate that one. It's in Waynesboro, so it looks like it's going to be this one right here. So it's our 40-004.

Let's try to zoom in a little bit on this one. All right, so this is the bin that we are going to have Johnny go pick up. All right, so let's go ahead, and I won't use the app, the driver phone app in this case.

I'll just do it all from the dispatching screen to show that we can do this as well. All right, so Johnny or your dispatcher is going to go in here, and he's going to say that he's starting the trip. Now, I'm starting the trip to go pick up this bin.

As soon as I do that, what's happening in the background is a purchase ticket is being created in ScrapRight. So it's going to correspond with whatever information you have here. If you notice here, I've got ticket number 1251.

That's a ScrapRight ticket. All right, so Johnny's on his way to go get that. The ticket has been created in the system, and let's say that he gets that bin, he brings it back, and he doesn't finish his trip from the phone.

So what your scale master can do is look on the truck scale, and as they come across there, if you have these bins labeled, he'll be able to see that bin 40-004, and Johnny is coming across the scale. So he'll just sit in this screen here, just like your normal users might, and we're going to just look on this list. Now you can see that BBQ Beast, which is the ticket that we just did, is right there in the queue.

Alternatively, if you have a lot going on here and you just want to look it up, you can actually go in here and search by the number. You could look at the side of that container and type this in, and you'll see that this is the ticket in question. So your user can then click on that, or since it was an exact match, it just opened up for me.

The truck will go across there. If you have your scale integration set up, this will automatically get your gross weight. For this demonstration, I'll just do 34,000 pounds on the gross.

They'll go and take that container off and come back, and let's say it was 32,140. All right, now let's go ahead and finish this off. All right, so now at this point, I can just go and pay out this ticket and send it to AP if I want to.

Let's do that full amount, and let's do it over to AP. All right, so I'm going to take this and pay without printing in this example. But as soon as I do that, if I were to look in my dispatch board and refresh this, this card is going to be gone, because it actually completes this job for him.

Let's also look at the asset map and refresh this, and so now this red dot ought to disappear, and that bin will become available all on its own. So let's let that load, and now you'll see that it's not on our map anymore, but it is going to be here at our yard as one of these available bins. And again, you can see it here, it is available, becomes available on the right side as well.

So that's how our dispatching system integrates with the ticketing. It's a pretty good, clean way to manage your bins. It's just a way to assure that if your driver or your dispatcher misses some detail on there, your map and your dispatch board are going to stay up to date.