Customizing weight tickets and receipts

# ScrapRight Training Guide  
**Customizing Receipts and Weight Tickets (Ticket Builder)**

This guide covers how to use the **Ticket Builder** feature in ScrapRight to customize what prints on customer **receipts** (payout receipts) and **weight tickets** (pre-payout weight slips). Customization lets you control layout, content (e.g., add/remove fields), paper size, and include your business disclaimer — ensuring professional, compliant, and branded printouts for every transaction.

**Why Customize?**  
- Match your yard's branding and information needs.  
- Include required legal disclaimers (e.g., state-mandated language).  
- Adjust for printer types (3-inch thermal, 4-inch, or 8.5x11 full sheet).  
- Show/hide details like compliance notes, photos, or extra fields.

**Prerequisites**  
- Admin access to the software.  
- Printers configured in **Workstations** (see ScrapRight 104 guide).  
- Test printing after changes to verify output.

## Step-by-Step: Accessing and Customizing

1. **Navigate to Ticket Builder**  
   - Go to the **Admin** tab (top menu).  
   - Scroll down and select **Ticket Builder** (under Configuration or similar section).

2. **Understand the Interface**  
   - The screen splits into two main areas:  
     - **Left Side**: Customization options — what you can **add** or **remove** from the printout.  
     - **Right Side**: Live preview — shows exactly what your current ticket/receipt will look like as items are added/removed during ticketing.

3. **Select Receipt or Weight Ticket Mode**  
   - At the top: Toggle between **Receipts** and **Weight Tickets**.  
     - **Receipts**: Full payout receipt (includes prices, totals, customer info, payment).  
     - **Weight Tickets**: Simple inbound/outbound weight slip (gross/tare/net, commodities, ticket # — no pricing; often printed at scale for customer to bring to cashier).

4. **Choose Paper Size**  
   - Options typically include:  
     - 3-inch (thermal receipt printer — compact, common for payouts).  
     - 4-inch (wider thermal).  
     - 8.5x11 (full letter size — for detailed receipts/check stock).  
   - Select the size that matches your printer setup.

5. **Add/Edit Disclaimer**  
   - In the **Disclaimer** field: Enter your custom text (e.g., state-required language like "Seller certifies material is not stolen" or your yard's policy).  
   - This appears at the bottom of receipts/weight tickets.  
   - Keep it concise but compliant — check PA or your state regs for mandatory wording.

6. **Customize Content with Checkboxes**  
   - On the left: Series of checkboxes to **add** or **subtract** elements.  
     - Common options may include:  
       - Customer name/ID/photo  
       - Vehicle/plate info  
       - Commodity details  
       - Weights (gross/tare/net)  
       - Payout amount/totals  
       - Compliance notes/images  
       - Signature line  
       - Date/time/user  
       - Your logo/business info  
       - Extra fields (notes, ticket #)  
   - Check/uncheck to show/hide items.  
   - Preview updates instantly on the right side.

7. **Save Your Configuration**  
   - Once satisfied with the preview: Click **Save**.  
   - Changes apply immediately to **all future** receipts/weight tickets from this point forward.  
   - Existing tickets are unaffected.

8. **Test the Changes**  
   - Create a test ticket (or use a demo mode if available).  
   - Process to payout/weight print stage.  
   - Verify printed output matches preview:  
     - Correct paper size/format.  
     - All desired fields included.  
     - Disclaimer prints clearly.  
   - Adjust and re-save if needed.

## Best Practices & Tips

- **Start Simple**: Begin with defaults, then add/remove one item at a time.  
- **Compliance First**: Always include required state language in disclaimer (e.g., PA may need anti-theft certification).  
- **Printer Matching**: Ensure workstation peripherals match selected size (e.g., 3" thermal for receipts).  
- **Multi-Workstation**: Customizations are global (apply system-wide); test on different stations if needed.  
- **Backup Changes**: Note your settings before major edits — screenshot preview if helpful.  
- **Advanced**: Future updates may allow more layout control (logos, fonts) — check release notes or support.

**Troubleshooting**  
- Preview doesn't match print? Check printer drivers/paper size in workstation config.  
- No changes? Ensure you clicked **Save** and test a new ticket.  
- Missing options? Confirm your subscription includes Ticket Builder (contact support if locked).

This quick customization makes your receipts professional and compliant — customers notice the difference!

Next in series: Related features like workstation peripherals (printers/scanners) or reports.

Questions? Reach out via Help Desk on your Dashboard — include screenshots of your Ticket Builder screen for faster help.

Thanks for watching Scrapyard University — keep your yard looking sharp!